E Touch problem

[dewser]

when I go on my jukebox and click on the E Touch icon it comes up and says E Touch jukebox has encountered a problem and needs to shut down.I have shut it off and restarted it and still the same.What can I do to fix this

[Mark Norville]

What operating system are you using? Any updates? Maybe restore might work

[dewser]

It has windows xp but it is not connected to the internet.Everything is put on by usb stick

[Mark Norville]

I would try a restore anyway just incase. Other than that I can't say any more apart from upgrading.

[dewser]

ok,thanks.I will see if I can find the restore

[dewser]

Mark,thank you.I restored back a few years and it works now

[Mark Norville]

A few years? I was only suggesting about a week lol

Still at least it is back up and running.

Regards

Mark

[Mark Norville]

I knew I had seen this before https://www.youtube.com/watch?v=iVQdBJmWgB0