Freebox Jukebox

E-Touch General Category => Support and Bug Reports => Topic started by: stec37 on April 13, 2017, 03:16:27 PM

Title: Config missing artist info
Post by: stec37 on April 13, 2017, 03:16:27 PM
Hi

I noticed the other day that some of my albums are missing artist info so I ran Tag and Rename to put them in and they were already there as tags. So I ran Config to update them and when it was finished the albums are shown but the artist info is missing. It's just for a handful of albums but is frustrating. I've attached screenshots that show after Config has run the artists are missing but in the window above that you can see that they have been detected by Config.

Any ideas what's happening? My install is in the C drive in its own folder and everything is ran as administrator. I'm using Config 10 but have tried an older version and get the same issue. I'm using Win 10 btw.

Many thanks
Stephen
Title: Re: Config missing artist info
Post by: Mark Norville on April 13, 2017, 03:21:30 PM
Check the clear boxes for a start

I also have ticked

use filename when tag not found
use title for album when tag blank

You might have to generate your library again or just try and update first.

Hope this helps

Regards

Mark
Title: Re: Config missing artist info
Post by: Barcrest on April 13, 2017, 03:22:04 PM
You have the tick in use album artist. Do you have that field tagged? If you take that tick out they will be listed as various artist due to them being compilation albums.
Title: Re: Config missing artist info
Post by: Gaucho on April 14, 2017, 12:20:00 PM
Had this in the past and as Barry says the album artist tag/field needs to be entered.

In tag and rename for compilation albums make sure that the "part of a compilation" box is ticked in the tag editor. You can check this by looking under the additional tab as per attached.
Title: Re: Config missing artist info
Post by: stec37 on April 14, 2017, 12:59:31 PM
Thanks guys!

You are awesome! This is the first time I've needed to post anything because the software does exactly what I need it to do. First ever issue with this and sorted in seconds. Seemed so obvious once you'd pointed out what to try lol.

Thanks so much guys  :D :D :D :beer :beer :beer

Stephen
Title: Re: Config missing artist info
Post by: Barcrest on April 15, 2017, 01:15:53 PM
No worries, glad you sorted it out.  :beer