Possibly my library is too large? Downloaded the demo, installed, generated the database - start E-Touch and it hangs. I can move the Credit Module around but not close it and the main E-Touch window is mainly grey, no graphics, just the odd bit of text about jukebox number, number of credits and field titles such as last song played. Library of 40,000 MP3s
PC is pretty quick but I'm finding that large libraries coupled with XP don't work very well. Stuck on XP due to touchscreen driver support.
Thx
Are you installing and running as administrator? If you are not then please do so. If you have installed in c:\program files get rid of that and install in c:\etouch 9
The credit module is only there for commercial operators it is not for demo or supporters or lifetime.
The library is not a problem with xp I know that Barry uses XP and has 250,000 odd tracks.
Regards
Mark
Yeh that's kinda worse now. I installed to the base folder as suggested, imported the music and now it just hangs on "Importing Karaoke DB". If I uninstall and reinstall it thinks the DB is still full (how can I delete it?) so goes back to the Karaoke DB error. If I run the config manually and Generate DB it does the same thing, so now stuck.
I did see that Barry said when you install into program files the files go somewhere else, and in some respects you have files everywhere now.
If you know how to use regedit, I would uninstall and delete all folders and files from the directory, run regedit and then take out all references to eTouch and then start again.
Of course there could be a bug in the demo version, but as we do not test the demo versions then we cannot say 100% on that.
Regards
Mark
Yeh done, that, same. So big libraries aren't a problem eh?
#2016-01-26 19:14:42#,"383","'Text' property is read-only","Module1","open_ini3","E-Touch v9.0.18","mike","JUKEBOX"
#2016-01-26 19:14:42#,"76","Path not found","Module1","open_ini3","E-Touch v9.0.18","mike","JUKEBOX"
#2016-01-26 19:14:42#,"381","Invalid property array index","Module1","open_ini3","E-Touch v9.0.18","mike","JUKEBOX"
#2016-01-26 19:14:44#,"380","Invalid property value","Module1","coverfiles_load","E-Touch v9.0.18","mike","JUKEBOX"
#2016-01-26 19:14:44#,"380","Invalid property value","Module1","coverfiles_load","E-Touch v9.0.18","mike","JUKEBOX"
#2016-01-26 19:14:44#,"380","Invalid property value","Module1","coverfiles_load","E-Touch v9.0.18","mike","JUKEBOX"
#2016-01-26 19:14:51#,"7","Out of memory","Form1","load_db3","E-Touch v9.0.18","mike","JUKEBOX"
#2016-01-26 19:14:51#,"9","Subscript out of range","Form1","load_db3","E-Touch v9.0.18","mike","JUKEBOX"
If I was you I would try and set up a dummy directory of say 10 albums and then see what happens. The database is flat files such as records.csv
Sometimes a directory can cause the config to hang I had the same music album crash my import a few times, I removed that album and then it went through ok.
Try a small import though and see if you get any problems. I see that you have an out of memory on load db3 this should be karaoke, how many gigs of ram have you got installed?
Regards
Mark
If I run it with 10 albums I get past the Karaoke DB error but I get the same mainly grey screen with broken text and no buttons. Given up, I'll find something else.
Trust me do not give up wait and see what Barry says. I gave up on this software loads of times before in the past, I wanted to love it but when I tried it I often found myself hating it. I decided just to take the plunge and I got more and more into the software trying to create a skin, finding bugs, but a lot of the bugs have been fixed now and the software is a lot better.
If you want a pub style touch screen jukebox trust me this is the best out there, second to none.
Regards
Mark
No buttons and graphics errors sounds like the skin isn't using png images. What skin are you running?
It's worse than that, the text is all over the place with some missing, with grey on grey overlaying it. I've not changed any skins so it'll be whatever the default is.
It would help a bit if you can take a screen grab, and also say how much memory and what your system spec is.
Celeron E8400@3.00Ghz 4GB RAM Windows XP
Screenshot attached (hopefully). Task Manager reckons it's using about 50MB of RAM.
Ok something is defiantly wrong there, apart from the skin but I just checked mine
I am running at 175,248k now 249.872k playing a music video.
If it Is running at 50 megs of ram might explain why the skin is not loading. Is this a fresh install of windows or something that you have had running for ages?
I personally would be looking at a reformat
Thiis is a very recent clean install of XP, Touchjams, Zenpoint (up to about 10,000 tracks), Ultimate Jukebox all run fine. Pretty much got touchjams running how I want, so I'm not going to waste half a day reformatting and messing about with the screen drivers again. That's the only software on there, it's a really lean build.
If it is a clean build then you shouldn't have viruses on there which is why I mentioned about reformatting as Windows XP online is not really safe to use any more.
The demo version may have been corrupted somewhere in between do you know what touchscreen you have as some you can use windows 7 on them, but some can be dodgy. Mine came with windows xp but I have mine running on windows 7 but sometimes the driver does not load so I might have to reboot a couple of times to get my touchscreen working, it is a pain but because I have 5 hard drives installed and all sata then windows xp was a pain.
It's a Zytouch driver, it doesn't work with Windows 7, tried it many times and even got in touch with the vendor who said it wouldn't work - even in compatibility mode. The jukebox chassis is a Sound Storm, just changing the software (with a full OS reinstall) so I can add more tracks which the locked original software wouldn't allow.
There's one on ebay I think at the moment, quite a nice chassis and a big (high compression) library but they have a limited lifespan as eventually I'll be cannabilising old PCs to find hardware that still runs XP, or shoe horning an expensive new touchscreen into it. Did have a NSM Firebird but the 100CD restriction eventually pushed me into digital.
I have a zytouch driver for windows 7 if you private message me with your email address I can send them to you. It works but as I say I have to reboot mine sometimes at least twice but it does work.
You need to install the software without having the monitor installed, then install the monitor.
Regards
Mark
That looks like it is loading up but not being run as admin... Also if you have a stripped down tiny XP that might also be the problem, I know people have had issues with these custom windows builds. Does that one have WMP installed in it?
It's admin, but I'll create another user and test it.
Probably doesn't have WMP on it, is that a requirement? It's not really stripped down, it's just a basic XP build - usually I'd then upgrade the browsers and all the other stuff you need to run a desktop but as it's dedicated jukebox there was no need. Happy to install whatever it needs, .Net etc. Just let me know.
By admin i mean right click the exe and select properties and then under compatibility set it to run as admin. It is nothing to do with the account you are logged in as.
I've reported this post to admin now, Barry has been hacked, it is now Saturday afternoon and as you all know the boss does not make posts at the weekend, he is usually boozing lol
I was but this was before I went out. :beer
I had this exact same issue. 25,000 + tracks with windows XP SP3. Like the original poster, first thought was "oh no, it can't handle that many tracks". The "run as administrator" thing worked, so it obviously can.
Oh ye of little faith.
:)
I have over 250,000 tracks and it works without an issue.
"Run as" works fine but I cannot find a way (in XP) of making it run as Administrator by default so I have to right click, select "run as" and then type in admin password. Kind of defeats the object of having a touch screen jukebox :(
Looks like I'm going to have to upgrade to 7 but I don't have disc. Ironic thing is, machine (second hand) had Windows 7 on it but I took it off because I prefer XP and now I can't get my new favourite jukebox software to run in it.
Bleeping computers! >:(
I am not sure if this works on xp but it does on windows.
Right click the software you want to run as admin
Select properties
goto compatibility
select privilege level
It might be something else but here is from microgreed
To start a program as an administrator
1.
In Windows Explorer, click the program executable file that you want to open.
2.
Press SHIFT and hold, right-click the program icon, and then click Run as.
3.
To log on using an Administrator account, click The following user.
4.
In User name and Password, type the Administrator account name and password that you want to use.
Note
•
Use this procedure if you want to perform administrative tasks when you are logged on as a member of another group, such as Users or Power Users.
•
If you want to run a program as a domain administrator, in User name, type the name of the domain followed by the administrator account name. For example:
DomainName\AdministratorName
•
Use of Run as is not limited to Administrator accounts.
•
If you try to start a program, such as an MMC console or Control Panel item, from a network location using Run as, it could fail if the credentials used to connect to the network share are different from the credentials used to start the program. The credentials used to run the program might not be able to gain access to the same network share.
•
If Run as fails, the Secondary Logon service may not be running. For more information, click Related Topics.
•
You can also use Run as from the command prompt. For more information, click Related Topics.
•
The Secondary Logon service accepts only password authentication. If policies require smart card logon, then Run as will not work.
Thanks but tried that (the first part). There is no "privilege level" option in compatibility.
I can start it as administrator using the right click and entering the admin password but that only works that one time.
I've spent about 3 hours going all over the internet trying to find a solution. How crazy is it that you can run a program as the administrator but you can't set that program to run as the administrator by default!
You could make a batch file to start etouch as admin
runas.exe /user:administrator c:\path\to\program.exe
create a text file, save as (all files) eTouch.bat
obviously change the path\to\ to where you have the eTouch installed, so in my case it will be
runas.exe /user:administrator c:\E-Touch Jukebox 9\etouch9.exe
Barry or one of the guys that run Windows XP will either be on later or in the morning and they might be able to help you better than I can as I am running Windows 7
Regards
Mark
Try here as well http://www.howtogeek.com/124087/how-to-create-a-shortcut-that-lets-a-standard-user-run-an-application-as-administrator/
Thanks Mark.
The bat file didn't work. Just resulted in a command screen flashing up briefly and nothing else.
I had already tried the procedure at www.howtogeek.com but I thought I'd give it another try. First part went on about enabling the administrator account which is disabled by default. Of course, my administrator account password had changed (lord knows how!) so then I had to go to another site to find out how to reset it. I was following the steps in that process to reset administrator password and I stumbled across a way of booting in to administrator mode without the need for password. Now I have a shortcut to E-Touch saved to desk top of my administrator account and it works a treat :)
I have copy and pasted the instructions from the second site so others having the same XP hanging, having to run as administrator, issue can try it and hopefully it will work for them too.
The only thing I am ever so slightly worried about is Windows is now auto booting me in to my administrator account and I've heard this is not a good idea. I don't intend adding any more programs to the PC and the music and video files I will add are to a USB external HDD, not main hard drive. I'm never going to hook this up to the internet - it's stand alone PC inside my juke - so I'm not worried about it getting viruses via internet. Anyone know if this is a real big issue (booting in as admin and using that admin account to run E-Touch)? Is it a bit "Dr.Pepper" i.e. what's the worst that could happen?
Anyways off to do some tagging now I got E-Touch to work in Windows XP with SP3.
Thanks for the support. No doubt I will be asking for more in the future (and hopefully I can return the favour sometime) :)
Andy
Instructions for setting XP up so that it logs you in as Administrator (so you can run e-touch without having to right click on the exe and selecting run as...:
First reboot Windows XP in safe mode by re-starting the computer and pressing F8 repeatedly as the computer starts up (after first screen (whatever it's called!) but before Windows symbol appears on screen
Once in safe mode click Start and then click Run
In the open box type "control userpasswords2" without the quotes - I have just used quotes to differentiate what you have to type
You will now have access to all the user accounts, including the administrators account and will be able to reset the lost password
Check the box that says "Users must enter a user name and password to use this computer
Click on your regular user name
Click reset password
If you want to enter a password for your regular user name you can do it or (just in case you're prone to forgetting passwords like I am!) tab through
Click OK
Uncheck box that says "Users must enter a user name and password to use this computer"
Should bring up "Automatically Log On" screen.
On this screen, to set it up so that you automatically log on as administrator, type in User name of "Administrator". Tab through the Password and Confirm Password fields (type nothing in)
Click OK
You will be prompted to restart computer.
When computer restarts you should be automatically logged in as administrator
So create a shortcut to e-touch on the desktop and when you double click it, e-touch should open fine as you are running it as the administrator by default!
Ran as administrator after enabling the account but still not fixed for me I'm afraid:
#2016-02-03 11:30:56#,"5","Invalid procedure call or argument","Form1","load_db3","E-Touch v9.0.18","Administrator","JUKEBOX"
#2016-02-03 11:30:56#,"9","Subscript out of range","Form1","load_db3","E-Touch v9.0.18","Administrator","JUKEBOX"
Quote from: toastyhamster on February 03, 2016, 11:34:15 AM
Ran as administrator after enabling the account but still not fixed for me I'm afraid:
#2016-02-03 11:30:56#,"5","Invalid procedure call or argument","Form1","load_db3","E-Touch v9.0.18","Administrator","JUKEBOX"
#2016-02-03 11:30:56#,"9","Subscript out of range","Form1","load_db3","E-Touch v9.0.18","Administrator","JUKEBOX"
Does it at least load up correctly?
Yes I can see the graphics now.
Mark, I've PM'd you my email address for the Zytouch driver if you still have it. Thanks
Nothing in my private messages so far, hopefully you picked the right person, I have sent you a private anyway. It might be different on your system though but with mine, sometimes it loads first time, sometimes I have to reboot to get it working, but in the end it does work.
You will need to install the normal driver first, and then copy across the windows 7 driver second, and then connect your monitor afterwards, it is tricky but it does work in the end.
I personally would not use it for commercial but for private home use then it is fine for me, I have the jukebox and quiz machines running on it.
Regards
Mark
Quote from: toastyhamster on February 06, 2016, 12:22:29 PM
Yes I can see the graphics now.
Mark, I've PM'd you my email address for the Zytouch driver if you still have it. Thanks
Then it should be working, those errors in the log shouldn't be stopping it working. They might be referring to something in the settings that is not set to default looking at it.