screen problem

[leo]

Hi, all
I install the trial version of e-touch ver 8.0.3 , I do all setting include the music album evrything works well for some time,
after a few minutes I turn it off then on and my screen dissapear what I got instead of is like setting page , what may be the problem?

[Barcrest]

It's not loading the skin for some reason.

[leo]

Barcrest
Than you for your fast respond. Barcrest
what I would do I will put the trial version on a fresh window , probably is interfiering with the old version
and at the same token once I have the commercial ,are the updates free or how that works
Thank you

[Barcrest]

Barcrest
Than you for your fast respond. Barcrest
what I would do I will put the trial version on a fresh window , probably is interfiering with the old version
and at the same token once I have the commercial ,are the updates free or how that works
Thank you

Yes once you have a commercial licence the updates and access to the betas are included.

[Norman Marshall]

Not to mention the free skins that we make

[leo]

Thank you gentlements for your help.
I found what was the problem with loosing my sking.
I have more than 1500 albums and I found that some art cover are more than 1200 X 1200.
I did not select the generate image tumbnail, copy & rename first cover found and set the smallcover 170 X 170
so if some one have similar problem it may be help full
since I want the software for commercial use I need to it to work an stable condicion (it freeze for 2 minutes or 3 when I'm selecting tracks)
also the second screen is not working even if I select 1 screen or 2 or 3
the sking   SxxLxxS_gif_V8_(1024x768) the option tool is disable even if press the Esc key. the key shortcut are disable may be because is a trial mode so I can't test
some funcionality of the key
I realy like the the bundle of funcionality and the skin look, and the availability to do a different task

and again thank you for your fast respond
Best regards

[Barcrest]

You should generate the artist, genre and year libraries as well. Of course they only work as well as your tags and I can see you are missing quite a few tags.

[leo]

Ok let me try that
Thanks

[Barcrest]

Did you manage to resolve your issues?

[leo]

Thank you For asking, but I'm stiil strugling with the same issue
1) I have to refresh the second monitor ID in order to capture the screen
2) it appear in the same screen no matter what I do on the display properties set the second or third screen
3) at the front of the screen I have a background I don't know have to remove it
4) it frezze for 3 or 4 minutes when I'm selecting tracks ( see all the picture what I'm refering to)

I set a fresh copy of window xp, win7
same problem

thank you for your help
best regards

[Barcrest]

Right click the desktop and select screen properties, make sure monitor 2 is to the right of monitor one and the tops line up. The second screen will then work, you should also put E-Touch into full screen mode.

[leo]

Hi Barcrest :
No matter what I do I'm still can see in the second monitor, I'm pretty sure that my setting are correct, even do I connect other software and works OK ( I have a background on my second monitor means the setting are correct)
is any other way to make it work?
Thank you for your help
Best regards

[ecbrad]

Leo,

I had the same problem initially. It doesn't matter that other software works, E-Touch MUST have monitor two placed on the right in Windows Display Manager. Then I found that I had to reboot the PC before it would work properly.

Cheers,
Brad

[Barcrest]

If the monitors are not placed side by side with their tops aligned it will not work. It's to do with how I detect the second screen, I don't have a better method right now and this one does work as long as you line the screens up correctly.

[Norman Marshall]

Barry didn't you release a screen identifier to resolve these issues?