Freebox Jukebox

E-Touch General Category => Support and Bug Reports => Topic started by: bud69gto on August 15, 2010, 03:57:03 AM

Title: program locks up
Post by: bud69gto on August 15, 2010, 03:57:03 AM
Last night I was playing the jukebox and after a while it wouldn't let me scroll through my music. shutting it down and restarting the program didn't fix it. I finally reinstalled the program and everything was fine for a while and then it did it again. I've been searching through the message boards to see if anybody else was experiencing the same problem and no luck. I'm just wondering if I'm doing something wrong?
Title: Re: program locks up
Post by: Barcrest on August 16, 2010, 11:36:32 AM
What versions are you running of windows, media player and e-touch?
Title: Re: program locks up
Post by: bud69gto on August 16, 2010, 12:03:11 PM
XP Professional.
Title: Re: program locks up
Post by: Barcrest on August 16, 2010, 12:17:10 PM
What is in the error log in the e-touch folder?
Title: Re: program locks up
Post by: bud69gto on August 16, 2010, 12:38:09 PM
Empty.  Anything that would have been in there was probably lost when I reinstalled the program. Sorry, I didn't realize there was an error log. :o(
Title: Re: program locks up
Post by: Barcrest on August 16, 2010, 12:44:00 PM
It could be a corrupt file hence restarting the application wouldn't fix it due to the same file being loaded into the queue. Try playing the same files directly in media player and see if they play ok.
Title: Re: program locks up
Post by: bud69gto on August 16, 2010, 02:17:42 PM
I don't know which songs they were. The only thing i can tell you is thi was playing a combination of MP3's and videos. The music was in the queue kept playing while the screen was froze up. I guess I'll wait until it happens again and check the error log. I'll let you know if anything changes.