Freebox Jukebox

E-Touch General Category => Support and Bug Reports => Topic started by: carsmile on May 23, 2012, 07:12:46 PM

Title: Help please ?
Post by: carsmile on May 23, 2012, 07:12:46 PM
hello,

just installed the software but i can't get past stage one ?

it says i have no databases created, so i point it to my folder where my music is (mp3 files) and it then says no media files found. i then get a "run time error 380" invalid property value.

am using windows 7 and the software version is the newest one.

any hep would be nice, thanks :)
Title: Re: Help please ?
Post by: Barcrest on May 24, 2012, 08:07:53 AM
Ah windows 7....

Ok you need to install it into a folder that isn't in the program files directory. If you install it to root like C:\E-Touch\ that would be fine. You then want to launch the config as administrator and it will then seach your files and build you libraries.

The error is all to do with windows 7 file access permissions.

Regards
BB
Title: Re: Help please ?
Post by: Norman Marshall on May 24, 2012, 05:23:18 PM
What happened to the tutorial i made for first time setup? Isnt it in with the install
Title: Re: Help please ?
Post by: Barcrest on May 25, 2012, 10:28:40 AM
Quote from: GlennCarnell on May 24, 2012, 05:23:18 PM
What happened to the tutorial i made for first time setup? Isnt it in with the install

I don't know what happened to it, i think i lost it when i had to re-install my PC.
Title: Re: Help please ?
Post by: Norman Marshall on May 25, 2012, 10:38:05 AM
Sending you another one.
Title: Re: Help please ?
Post by: Norman Marshall on May 25, 2012, 10:42:22 AM
Wouldnt this be better off in the tutorials section aswell?
Title: Re: Help please ?
Post by: Barcrest on May 25, 2012, 04:02:35 PM
I am going to link it in there.  :beer