Freebox Jukebox

E-Touch General Category => Support and Bug Reports => Topic started by: matinwi on August 19, 2012, 04:33:26 AM

Title: Songs stop playing after 4 or 5
Post by: matinwi on August 19, 2012, 04:33:26 AM
I ugraded to v8 on windows XP pro and when you load several songs in the que it will play some and then just stop playing and then wipe out all the songs in que and then you have to re-pick them . Then it  will play a few more then stop playing again .. Big party coming up and want to show it off but cant get it to work .right ..Help!

Matinwi
 

 

Title: Re: Songs stop playing after 4 or 5
Post by: Barcrest on August 19, 2012, 02:15:33 PM
What do you mean it just stops? Can you look at what it says in the error.log and post that up here. Also is it the same song or album it does this on? That track or album might be corrupt.

Have you tried installing the latest K-Lite codec pack incase it's a corrupt or out of date codec issue?

Title: Re: Songs stop playing after 4 or 5
Post by: matinwi on August 19, 2012, 04:13:31 PM
It will just stop playing at the end of a song then when you touch the screen it skips the song it was supposed to play and starts playing the next song , its random I have had it play three songs consistantly when you load the full Que with 4 or more thats when it does it . I have tried to load differant Que's with differant songs just to make sure its not a corrupt file .. I dont know how to find the error log? And im not sure what the K-lite is your talking about ? and where or how to download ?


Matinwi
Title: Re: Songs stop playing after 4 or 5
Post by: Barcrest on August 19, 2012, 06:04:26 PM
K-Lite codec pack you can just search up and download it.

The log is located in the E-Touch folder called ErrorLog.txt it will open in notepad.

Title: Re: Songs stop playing after 4 or 5
Post by: matinwi on August 20, 2012, 08:11:08 PM
I have been playing around and it seams if I load only 4 songs into the Q it works fine but if I load 5 or more it only plays 4 songs then stops ,, as soon as I  touch the screen it starts playing again , I thought I had a screen saver on but its turned off    it sucks I have a huge party coming up on Sat  and it keeps freezing up .  which site is it that you want me to try that K lite ?


Matinwi
Title: Re: Songs stop playing after 4 or 5
Post by: Barcrest on August 20, 2012, 11:57:49 PM
You can try this...

http://www.free-codecs.com/download/k_lite_codec_pack.htm

It as at your own risk though as it's a site out of my control.
Title: Re: Songs stop playing after 4 or 5
Post by: matinwi on August 21, 2012, 03:28:57 AM
I will try it thanks . This is whats in my error log like 50 time over nothing else ,so I went in and turned off the led in the config

"8018","Operation valid only when the port is open","Module1","led_Sign","E-Touch v8.0.1","Compaq","COMPAQ-5AEE9433"

#2012-08-16 23:31:12#,"8012","The device is not open","Module1","led_Sign","E-Touch v8.0.1","Compaq","COMPAQ-5AEE9433"

#2012-08-16 23:31:13#,"8005","Port already open","Module1","led_Sign","E-Touch v8.0.1","Compaq","COMPAQ-5AEE9433"

#2012-08-16 23:31:13#,"8018","Operation valid only when the port is open","Module1","led_Sign","E-Touch v8.0.1","Compaq","COMPAQ-5AEE9433"

#2012-08-16 23:31:13#,"8012","The device is not open","Module1","led_Sign","E-Touch v8.0.1","Compaq","COMPAQ-5AEE9433"
Title: Re: Songs stop playing after 4 or 5
Post by: Barcrest on August 21, 2012, 09:03:45 AM
You need to disable the LED signs to prevent that error.

You did that, did that fix the song hanging issue?

Also what version of media player are you running? Media Player 11 and XP are what I use, if you are using an older version try upgrading to 11.

What do you have in your XP Power settings, you need everything set to always on. Maybe the discs are spinning down?

Do you have a screensaver set? Have you tried disabling that?
Title: Re: Songs stop playing after 4 or 5
Post by: matinwi on August 21, 2012, 06:01:14 PM
Also what version of media player are you running?
I am running wmp9 it wont let me up date that

Media Player 11 and XP are what I use, if you are using an older version try upgrading to 11.

What do you have in your XP Power settings, you need everything set to always on. Maybe the discs are spinning down?

Do you have a screensaver set? Have you tried disabling that?
Screen saver turned off  still doing it , I did notice that the song facts is popping up when its stoped I never had this on any other version can I disable that maybe ?
Title: Re: Songs stop playing after 4 or 5
Post by: matinwi on August 22, 2012, 05:03:16 PM
Do you think it might be because im running it off of a 32 gb memory stick ,,, Where do you store your music files ????
Title: Re: Songs stop playing after 4 or 5
Post by: Barcrest on August 24, 2012, 09:19:12 AM
My music is on a 3tb USB drive, i run E-Touch from the internal Hard Drive. I think it could be because you are running media player 9.