Freebox Jukebox

E-Touch General Category => Support and Bug Reports => Topic started by: Joshmitchell on August 09, 2014, 07:33:44 AM

Title: Full version of E-touch coming up with Trial Popup
Post by: Joshmitchell on August 09, 2014, 07:33:44 AM
Hi Barry,

i hope you can help. i've entered all of my registration details into E-touch and it say's that it's registered to me but every now and then (Not all the time) it says thanks for using the trial version and exits out??? it's doing my head in! can i re register or something?
Title: Re: Full version of E-touch coming up with Trial Popup
Post by: Barcrest on August 09, 2014, 05:48:14 PM
You need to make sure you have downloaded the full version from the V8 Releases section and are not running the demo version. Also if running on windows vista o higher then make sure you are running it as admin.
Title: Re: Full version of E-touch coming up with Trial Popup
Post by: Joshmitchell on August 10, 2014, 10:54:09 AM
Hi Barry,

i have the full version installed, just to be on the safe side i uninstalled it and re installed while also running as administrator. Still get the pop up!! after i unistalled and reinstalled it never asked me to re register which i had to do the first time.  how do i completely uninstall to the point where i have to re register? this 20 mins at a time has knobs on it.

Cheers,
Title: Re: Full version of E-touch coming up with Trial Popup
Post by: Barcrest on August 10, 2014, 12:31:10 PM
If you are getting the pop up you are running the demo, there is no way for it to appear if you have the full version installed.