Freebox Jukebox

E-Touch General Category => Support and Bug Reports => Topic started by: Beerwolf on March 13, 2019, 07:49:09 PM

Title: Econfig not showing albums loaded
Post by: Beerwolf on March 13, 2019, 07:49:09 PM
Hi Guys,
issues on ver 10.1.8.
  I have to edit artist name on a couple albums. When I go to etouch config (in Admin mode), I get a blank window in the albums loaded section. The albums are loaded. I can run etouch and they all come up. I have reloaded program and regenerated database multiple times. What would cause this?


Title: Re: Econfig not showing albums loaded
Post by: Mark Norville on March 13, 2019, 08:12:24 PM
One thing I will say is that you need the clear boxes checked
Title: Re: Econfig not showing albums loaded
Post by: Beerwolf on March 13, 2019, 11:03:09 PM
One thing I will say is that you need the clear boxes checked


I have tried with and with out the boxes checked. There are over 40,000 songs loaded on the juke . They can be played and everything. Why don't they show up on econfig screen. I have been using this software since ver 6. It has always showed up before.

Title: Re: Econfig not showing albums loaded
Post by: Barcrest on March 14, 2019, 08:56:24 AM
The should show up there, i am guessing that album count is correct. What happens if you change the DB in the drop down to something other than audio then back to audio?
Title: Re: Econfig not showing albums loaded
Post by: Beerwolf on March 14, 2019, 03:53:21 PM
Thank you for the response.
To start off I have the econfig to always run as administrator. I regenerated the Audio database with all the generate and all three clear boxes checked. When finished, the albums show up in the albums loaded section. I then closed econfig. When I open it again the albums loaded section is empty again. I start the juke and all albums are there. I close all, then open econfig again. Audio albums loaded was empty. I generated video database. Then switched back to audio and all albums where there. But, when I close econfig and open it again, now both audio and video albums loaded are empty again. I am going to download earlier version to see if it is only this version I have an issue with.

Just a side note. I installed juke and loaded songs in on another computer and everything works correctly. I have gone as far as reloading windows to resolve this with no luck
Title: Re: Econfig not showing albums loaded
Post by: Barcrest on March 14, 2019, 06:15:59 PM
So is it just on this one computer and it works on another?

If so try installing VB6 SP6 Runtimes on the machine that doesn't seem to work.
https://www.microsoft.com/en-gb/download/details.aspx?id=24417
Title: Re: Econfig not showing albums loaded
Post by: Jukeman1946 on March 16, 2019, 03:49:22 PM
That is a strange phenomenon, but to only change names, the tags will also have to be adjusted. So adjust everything in the storage location with the tag program and then create a new database.