Freebox Jukebox

E-Touch General Category => General Discussion => Topic started by: dewser on May 31, 2020, 03:08:03 PM

Title: E-Touch conf
Post by: dewser on May 31, 2020, 03:08:03 PM
when i go into the configuration it saysrun time error.how do i fix this so i can configure stuff
Title: Re: E-Touch conf
Post by: Mark Norville on May 31, 2020, 03:50:42 PM
Firstly,

1) Your copy of eTouch says public beta
2) You are using an old out of date version of etouch
3) You are using an old operating system

However, your forum status says version 8 supporter. So I presume that is not a dodgy PC from ebay that came pre loaded with etouch.

How long has this happened for, background information is going to help trying to fault find with you.

Regards

Mark
Title: Re: E-Touch conf
Post by: dewser on May 31, 2020, 04:06:17 PM
I have this on a home made video jukebox with no internet connection,i use a usb stick to upload everything.It worked fine about 2 hrs ago but now i get that message
Title: Re: E-Touch conf
Post by: Mark Norville on May 31, 2020, 04:10:26 PM
It sounds as if you have uploaded a possible corrupt MP3 and it has done some damage to the config.

If it is offline and working until 2 hours ago, that would be my first guess.

Regards

Mark
Title: Re: E-Touch conf
Post by: Mark Norville on May 31, 2020, 04:12:16 PM
Zooming your pictures

It says error 68 device unavailable

Title: Re: E-Touch conf
Post by: dewser on May 31, 2020, 04:16:02 PM
what does that mean and is there a way to fix it
Title: Re: E-Touch conf
Post by: Mark Norville on May 31, 2020, 04:41:53 PM
To me, I would say that it is looking for drive D: and it is not there or might be corrupt.

Your hardware is obviously old, and old hardware breaks down.

I am only guessing though, but if I was fault finding then they would be the issues I would be looking at.

It might have been a dodgy mp3 upload, it might be a corrupted file on the hard drive.

Barry would be able to tell you more, it is Sunday so he might not be on until tomorrow.

Regards

Mark
Title: Re: E-Touch conf
Post by: dewser on May 31, 2020, 04:56:15 PM
ok thanks
Title: Re: E-Touch conf
Post by: dewser on June 02, 2020, 10:46:13 PM
still waiting maybe to hear from Barry
Title: Re: E-Touch conf
Post by: Mark Norville on June 03, 2020, 06:24:10 AM
If he does not reply soon, I shall send him a private message
Title: Re: E-Touch conf
Post by: Barcrest on June 03, 2020, 03:02:11 PM
I suspect it might not be run as admin as I said in PM, however i wasn't aware you were running it on XP (Media Centre is essentially XP).

You could just install to a new folder and launch it fresh and it should load up then. Then you just need to build the library. It does sound like it is trying to access a path that is invalid.
Title: Re: E-Touch conf
Post by: dewser on June 03, 2020, 07:57:22 PM
thank you.now what would the configuration be listed as in the files so i caninstall it again
Title: Re: E-Touch conf
Post by: Barcrest on June 04, 2020, 02:51:32 PM
Did you back up the existing folder? If you have installed to a new folder you just need run the config and it should work.
Title: Re: E-Touch conf
Post by: dewser on June 04, 2020, 07:35:07 PM
i dont think so but i will check and let you know
Title: Re: E-Touch conf
Post by: dewser on June 05, 2020, 12:57:39 AM
Barry i can not find the etouch config. is there any way to get it to put it back on
Title: Re: E-Touch conf
Post by: Barcrest on June 05, 2020, 01:33:33 PM
The config should be installed in the same foler as the E-touch.exe
Title: Re: E-Touch conf
Post by: dewser on June 08, 2020, 11:38:00 PM
ok i got it back up and running.My next question is how do i get the name of the cover back in the square where the page says make a selection
Title: Re: E-Touch conf
Post by: Mark Norville on June 09, 2020, 06:55:34 AM
Did you install as administrator? Did you install outside of c:\program files. Are you running the program as administrator?

If you have done none of those, you will come up with these kind of issues.

Regards

Mark
Title: Re: E-Touch conf
Post by: dewser on June 09, 2020, 01:12:13 PM
yes i have done all of those
Title: Re: E-Touch conf
Post by: Mark Norville on June 09, 2020, 02:37:46 PM
Try running the config8 file and run that as admin and update your database see if that helps.

Regards

Mark
Title: Re: E-Touch conf
Post by: dewser on June 09, 2020, 02:40:12 PM
thanks mark.im getting ready for work so i will try it in the morning
Title: Re: E-Touch conf
Post by: Barcrest on June 09, 2020, 11:01:21 PM
I am guessing you should have more than one album so you need to generate the library.
Title: Re: E-Touch conf
Post by: dewser on June 10, 2020, 02:08:52 AM
ok,thanks
Title: Re: E-Touch conf
Post by: dewser on June 10, 2020, 07:33:48 PM
ok, now my question how do i delete the album so i can go back and put the videos in one and the songs in another.I have them both in one album so i want to put them seperate
Title: Re: E-Touch conf
Post by: Mark Norville on June 11, 2020, 07:49:38 AM
When you update again it should know that album is now missing and update the text file to suit. However, I never did trust that, so I would delete the records and album files.

These two are your main database in text format. Just delete records.* (wildcard) and album.*

This will now give you a blank slate to work from.

Regards

Mark
Title: Re: E-Touch conf
Post by: dewser on June 11, 2020, 08:05:48 PM
thank you very much one more stupid question  where do i go to delete the album and records
Title: Re: E-Touch conf
Post by: Mark Norville on June 12, 2020, 06:24:37 AM
In the main etouch directory
Title: Re: E-Touch conf
Post by: dewser on June 12, 2020, 04:31:59 PM
is this the page you are talking about
Title: Re: E-Touch conf
Post by: Mark Norville on June 12, 2020, 05:20:40 PM
No it is files inside of the etouch directory called records. I do not have the jukebox set up or on my test computer.

You have files that are your text file database. I shall try and find out what they are called 100%
Title: Re: E-Touch conf
Post by: Mark Norville on June 12, 2020, 05:23:14 PM
Delete these

http://www.freeboxjukebox.com/Forum/index.php?topic=6245.msg43640#msg43640
Title: Re: E-Touch conf
Post by: dewser on June 12, 2020, 05:29:32 PM
Thanks again