Freebox Jukebox

E-Touch General Category => Support and Bug Reports => Topic started by: Datasavage on September 05, 2021, 05:05:37 PM

Title: Lables/other meta data showing up
Post by: Datasavage on September 05, 2021, 05:05:37 PM
I am trying to clean up my interface and such. I have attached a screenshot. On the more when going into an artist/album I see a bunch of Lable18 on one artist. I have checked the .tag files and the tags on the .mp4's but I cannot find where these are located. Any idea?

Edit: The upload folder is full. Please try a smaller file and/or contact an administrator. so I cannot upload a screenshot.

Title: Re: Lables/other meta data showing up
Post by: Cary_B on September 05, 2021, 05:28:07 PM
You need to open a Dropbox or similar account and attach the file that way. I don't think Barry has ever allowed uploading files to save on his hosting costs. Anyway, using a Dropbox account is easy enough.
Title: Re: Lables/other meta data showing up
Post by: Datasavage on September 05, 2021, 07:31:52 PM
Makes total sense.

https://paste.pics/beba4cc682f4c1783a841aefc114fb7e (https://paste.pics/beba4cc682f4c1783a841aefc114fb7e)
Title: Re: Lables/other meta data showing up
Post by: Barcrest on September 06, 2021, 09:28:29 AM
Ok, do you have E-Touch installed outside of program files, are you running all the apps as admin (Right click run as admin or right click properties and under compatibility tun as admin).

Have you moved an album or renamed it's path and not re-generated the DB?

If you are doing both of the above and have not moved an files, do you see a blank album in your config?
Title: Re: Lables/other meta data showing up
Post by: Datasavage on October 06, 2021, 06:57:21 PM

Ok, do you have E-Touch installed outside of program files, are you running all the apps as admin (Right click run as admin or right click properties and under compatibility tun as admin).

-Yes installed on the C: Drive and running as admin

Have you moved an album or renamed it's path and not re-generated the DB?

Nope, all files are on an external USB drive connected. I have re-generated the DB

If you are doing both of the above and have not moved an files, do you see a blank album in your config?

All blank files have been taken care of.

Thanks for the troubleshooting, sorry about the delay in responding.
Title: Re: Lables/other meta data showing up
Post by: Barcrest on October 09, 2021, 02:22:18 PM
So has this resolved the issue?
Title: Re: Lables/other meta data showing up
Post by: Datasavage on October 09, 2021, 02:31:57 PM
I have resolved the issue on my end by setting the label sizes to zero or 1 in the skin editor. I am in the process of learning the skin editor at times.