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As Mark says you should be running the latest version before we can do any trouble shooting.
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Morning,

As you are a life time subscriber, I would recommend upgrading to the latest version. The reason why I say this for as a lot of bug fixes have been made especially since version 5 and no one uses 5, so the support you will have will be very limited.

You will not have a bug fix for your version. The only real person who might be able to help is Barry on this one.

Regards

Mark
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I have not been on for quite a while. 

My box is running 5.0.22

I started playing it and when the track playing reached the end of the song, it just stayed there and did not go to the next song in the queue.  There are a bunch waiting in the queue.

The upper right of the jukebox was displaying the song (NOW PLAYING) that just finished playing and the progress indicator was all the way to the right showing it played the full length of the song.

I hit the forward arrow and NOTHING.  Still stuck there.

I selected an other album and chose a track and hit PLAY IT NOW, and the track played.  Then the box stopped again at the end of the track.

Any ideas?   
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Support and Bug Reports / Re: Econfig not showing albums loaded
« Last post by Jukeman1946 on March 16, 2019, 03:49:22 PM »
That is a strange phenomenon, but to only change names, the tags will also have to be adjusted. So adjust everything in the storage location with the tag program and then create a new database.

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Support and Bug Reports / Re: Econfig not showing albums loaded
« Last post by Barcrest on March 14, 2019, 06:15:59 PM »
So is it just on this one computer and it works on another?

If so try installing VB6 SP6 Runtimes on the machine that doesn't seem to work.
https://www.microsoft.com/en-gb/download/details.aspx?id=24417
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Support and Bug Reports / Re: Econfig not showing albums loaded
« Last post by Beerwolf on March 14, 2019, 03:53:21 PM »
Thank you for the response.
 To start off I have the econfig to always run as administrator. I regenerated the Audio database with all the generate and all three clear boxes checked. When finished, the albums show up in the albums loaded section. I then closed econfig. When I open it again the albums loaded section is empty again. I start the juke and all albums are there. I close all, then open econfig again. Audio albums loaded was empty. I generated video database. Then switched back to audio and all albums where there. But, when I close econfig and open it again, now both audio and video albums loaded are empty again. I am going to download earlier version to see if it is only this version I have an issue with.

Just a side note. I installed juke and loaded songs in on another computer and everything works correctly. I have gone as far as reloading windows to resolve this with no luck
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It uses the artist file for that. My guess is you didn't have the clear boxes checked when you generated.
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Support and Bug Reports / Re: Econfig not showing albums loaded
« Last post by Barcrest on March 14, 2019, 08:56:24 AM »
The should show up there, i am guessing that album count is correct. What happens if you change the DB in the drop down to something other than audio then back to audio?
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Support and Bug Reports / Re: Econfig not showing albums loaded
« Last post by Beerwolf on March 13, 2019, 11:03:09 PM »
One thing I will say is that you need the clear boxes checked


I have tried with and with out the boxes checked. There are over 40,000 songs loaded on the juke . They can be played and everything. Why don't they show up on econfig screen. I have been using this software since ver 6. It has always showed up before.

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Support and Bug Reports / Re: Econfig not showing albums loaded
« Last post by Mark Norville on March 13, 2019, 08:12:24 PM »
One thing I will say is that you need the clear boxes checked
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