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#41
Support and Bug Reports / Re: Jukebox occasionally hangs...
Last post by Pinball - May 15, 2023, 06:14:24 PMIn will try that tool if you can point me at it when you remember..
#42
Support and Bug Reports / Re: Jukebox occasionally hangs...
Last post by Barcrest - May 15, 2023, 04:14:16 PMThere is a tool linked on here somewhere that you can run against your mp3 library that will flag up and allow you to fix bad mp3 files. I can't remember the name of it off the top of my head but i ran my library through that and it solved a lot of issues.
As I said I also recommend using the latest beta as that has a lot of bug fixes in it.
As I said I also recommend using the latest beta as that has a lot of bug fixes in it.
#43
Support and Bug Reports / Re: Jukebox occasionally hangs...
Last post by Cary_B - May 15, 2023, 01:40:18 PMI had something like this happening to me a few times a while ago. Turns out that E-Touch doesn't like certain characters to be in the ID Tag information. I never figured out exactly which characters cause the problem, but the one that I am sure about is the - (DASH) character. Not the normal one, but ones found in the extended ASCII code table. ASCII codes 128 and above.
Anyway, the best way to fix this to edit the problem MP3/FLAC file with your preferred ID-Tag editor and replace any dashes with normal ones. Again, this might not be your problem, but it was for me. Seems like when you rip a cd and the program gets the metadata from the web, some of it contains extended ASCII characters, and E-Touch really just likes the standard ASCII codes. (0-127).
I found all the instances of - in ID TAGS, edited them by replacing the dash with a normal one, saved the edited music file and the rebuilt the E-Touch library and tried playing the song again. This corrected it every time. Again, not sure which characters seemd to be the problem, but the dash seemed to a common one. Maybe just editing and saving the ID tag works. Not sure but at least try. When editing, look for any non common characters and just repace them.
Hope this helps.
Anyway, the best way to fix this to edit the problem MP3/FLAC file with your preferred ID-Tag editor and replace any dashes with normal ones. Again, this might not be your problem, but it was for me. Seems like when you rip a cd and the program gets the metadata from the web, some of it contains extended ASCII characters, and E-Touch really just likes the standard ASCII codes. (0-127).
I found all the instances of - in ID TAGS, edited them by replacing the dash with a normal one, saved the edited music file and the rebuilt the E-Touch library and tried playing the song again. This corrected it every time. Again, not sure which characters seemd to be the problem, but the dash seemed to a common one. Maybe just editing and saving the ID tag works. Not sure but at least try. When editing, look for any non common characters and just repace them.
Hope this helps.
#44
Support and Bug Reports / Jukebox occasionally hangs at ...
Last post by Pinball - May 14, 2023, 01:30:23 PMI have the jukebox running on Windows XP E-Touch V 10.1.8
More and more now, the Jukebox occasionally hangs at end of a song. It may play 5 or 6 songs perfectly and then when it gets to the end of a song, the song ends, the progress bar at the top of the screen is over to the Right and the box just sits there.
Sometimes by selecting another album and song and Hitting Play mine Next, it will start again.
We had a party yesterday and it hung at the end of a song a number of times.
One time when I went over to try and fix it, the skin appeared to be shrunken about 20%. I could see the Windows desk top and icons and wallpaper on the left side of the screen. Also the skin was shifted down and I could net then adjust the volume, (as the volume slider was below the bottom edge of the screen).
I re-booted the box and it filled the screen again.
I don't know if this size and shift of skin is related to the hanging at the end of the song or if it is a separate issue.
I do not play the box much, but when I do I want it to play as it should.
Thanks.
Randy in sunny Florida
#45
Support and Bug Reports / Re: Version 10 issues I'm havi...
Last post by Barcrest - May 11, 2023, 01:35:33 PMMake sure you are running the latest beta, then work from there with any bugs. The latest beta has had lots of bug fixes compared to the main release. 10.2.1 Beta 22 should see you good.
#46
Support and Bug Reports / Re: Version 10 issues I'm havi...
Last post by karaoke mike - May 02, 2023, 08:57:23 PMI'll post screen shots when I get home. Thank you.
#47
Support and Bug Reports / Re: Version 10 issues I'm havi...
Last post by Cary_B - May 02, 2023, 06:02:24 PMNot sure what the problem is. Need to know what skins you are having trouble with, and what options you have set in the skins setup menu. As for visualizations, you can go into the skin tool and move that off to the side, but that will get rid of visualaztions alltogether. Maybe post a few screenshots of what you have going on would help. You'll need to post them to a dropbox account, or something similar and link to them here.
Good luck.
Good luck.
#48
Support and Bug Reports / Re: Version 10 issues I'm havi...
Last post by karaoke mike - May 02, 2023, 04:37:11 PMI always install on c main drive not in the program files. I have it all setup as you stated about the screens.
Also, I go into properties and have them run as administrator.
Thank you for the input. I'm losing my mind trying to figure it out.
Also, I go into properties and have them run as administrator.
Thank you for the input. I'm losing my mind trying to figure it out.
#49
Support and Bug Reports / Re: Version 10 issues I'm havi...
Last post by Cary_B - May 02, 2023, 02:02:26 PMFirst, make sure that you have installed the program to a directory outside of your windows programs directory. Install it into a directory such as C:\E-Touch. If you install it where windows defaults to, you will have all kinds of ramdom problems.
Next, make sure you go through and set all the .EXE programs to run as administrator. Right click on each .EXE file in your E-Touch directory and click run as adminstrator.
Third, if I remember correctly, you have to set up the two screens in windows so that the main screen is on the left, and the second screen is on the right, and the top of the screens line up. You can position the screens howerever you want them in your room, but in windows settings, they have to be set that way. Right click on your destop, click display settings, and arrange the screens so they are number one on the left, two on the right, and the tops line up.
As for the skins, Barry may have to chime in. I run full HD, 1920x1080 on my monitors, and only run the full HD skins, Midnight_Blue(1920x1080) and a couple of seasonal ones I set around the holidaysl. I do know that if you try and run a skin that is built for a hight screen resolution than you are running, it won't work. You have to makre sure that you are running skins built for 1024x768. Also, some skins built for older versions of the program won't work well with the newsest version. You would have to go in and modify the old skins with the skin tool. And that is a whole new can of worms that I have never really figure out to well. Others have said that once you work with it, it becomes easier, but I've never really given it enough time to figure it out.
Good luck, try the above and if you are still having issues, we can go from there.
Next, make sure you go through and set all the .EXE programs to run as administrator. Right click on each .EXE file in your E-Touch directory and click run as adminstrator.
Third, if I remember correctly, you have to set up the two screens in windows so that the main screen is on the left, and the second screen is on the right, and the top of the screens line up. You can position the screens howerever you want them in your room, but in windows settings, they have to be set that way. Right click on your destop, click display settings, and arrange the screens so they are number one on the left, two on the right, and the tops line up.
As for the skins, Barry may have to chime in. I run full HD, 1920x1080 on my monitors, and only run the full HD skins, Midnight_Blue(1920x1080) and a couple of seasonal ones I set around the holidaysl. I do know that if you try and run a skin that is built for a hight screen resolution than you are running, it won't work. You have to makre sure that you are running skins built for 1024x768. Also, some skins built for older versions of the program won't work well with the newsest version. You would have to go in and modify the old skins with the skin tool. And that is a whole new can of worms that I have never really figure out to well. Others have said that once you work with it, it becomes easier, but I've never really given it enough time to figure it out.
Good luck, try the above and if you are still having issues, we can go from there.
#50
Support and Bug Reports / Version 10 issues I'm having
Last post by karaoke mike - May 02, 2023, 10:57:06 AMHello,
MY setup is an i5 with 8 gigs of ram, 500 gb hdd running windows 10 pro using 2 screens, both screens resolution are set at 1024 x 768. Running v10.2 also tried many different versions
When I use any skin with the small round options button, it is there and works properly, but when a skin with the big button for menu it is not there nor are any of its functions, its ticked in the settings which is gone to by using esc. every skin like those two have the same result.
Next when in dual screen and both show now playing and added que on second screen are ticked, it will not play videos in full screen nor karaoke, just in tiny size, but when now playing on second screen is off it works full screen on the second screen with videos and karaoke. Visualizations play on top screen whether ticked or not. I like the back ground and the now playing showing on the second screen without visualizations. So, how do you get that to work?
Also, is it possible to have the top screen just show now playing and added to que then have the videos and karaoke play on the main screen?
Any help is much appreciated. Thank you
MY setup is an i5 with 8 gigs of ram, 500 gb hdd running windows 10 pro using 2 screens, both screens resolution are set at 1024 x 768. Running v10.2 also tried many different versions
When I use any skin with the small round options button, it is there and works properly, but when a skin with the big button for menu it is not there nor are any of its functions, its ticked in the settings which is gone to by using esc. every skin like those two have the same result.
Next when in dual screen and both show now playing and added que on second screen are ticked, it will not play videos in full screen nor karaoke, just in tiny size, but when now playing on second screen is off it works full screen on the second screen with videos and karaoke. Visualizations play on top screen whether ticked or not. I like the back ground and the now playing showing on the second screen without visualizations. So, how do you get that to work?
Also, is it possible to have the top screen just show now playing and added to que then have the videos and karaoke play on the main screen?
Any help is much appreciated. Thank you