full screen

[dewser]

I have had my jukebox unplugged for a few days now and when I hooked it back up the full video screen does not come up.I clicked on the song that I wanted and it comes up in a little screen in the righthand corner.Before it came up full screen.What settings do I need to set.Thanks

[Mark Norville]

What version of eTouch are you using and what operating system? Also what skin are you using?

[dewser]

8.0.4     and windows xp.My jukebox is not connected to the internet.I download everything by usb stick

[Mark Norville]

You can download a later version as a beta version and maybe try that and see if that helps. I have never used version 8 so I cannot suggest anything. Barry might pop on at some point tonight or tomorrow and be able to advice more. I guess with version 8 you might be using black and blue.

[dewser]

yes,I am using black and blue

[Mark Norville]

I would suggest checking your settings to make sure that you have not un checked anything by accident. I am taking shots in the dark here, but check your monitor cable and make sure that is tight but that would be extreme and just a trial.

Is it being played on single or separate monitor?

[dewser]

Thanks.Now under settings what should should they be set on

[Mark Norville]

I think it is appearances full screen if single video, or if you are using a second monitor there is a setting for dual monitors. I find though that you have to hit the now playing if you are playing a video to get it to show on the monitor, so maybe click on now playing and see if that does anything for you.

[dewser]

I am going to try to send some pics

[Mark Norville]

I can't view them at the moment as using my TV as a monitor so have limited view. Barry sometimes comes on at night time around this time so he will be able to help more than me, as I am on version 9 and from what I saw in one screen shot one page looked a bit different than I have.

[dewser]

Mark,thanks for the help so far.I will wait and see if Barry can help

[Mark Norville]

Your second picture you do not have for the video to play full screen so you need to check that box. I did just notice that with a squint

[dewser]

that  might have got it

[Mark Norville]

Yeah you need to click on AUTO FULL SCREEN FOR KARAOKE/VIDEO (SINGLE SCREEN) on appearance settings. You never had that ticked.