Author Topic: missing album covers  (Read 634 times)

Offline namessuck

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missing album covers
« on: December 08, 2017, 06:49:29 AM »
Downloaded version 10 and spent all day going through my music for this to work and now when i load to play the album covers are blank and no titles or artist. just word on top saying label 1 and label 2 on bottom on the screen. if i type in the search artists come up bur when i return to album screen theres nothing there.  i have tried to uninstall and reinstall but doesn't work. any ideas?

Offline Mark Norville

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Re: missing album covers
« Reply #1 on: December 08, 2017, 10:22:49 AM »
Firstly shall ask the usual

1) have you installed the program as admin?

2) have you installed outside of c:\program files

3) are you running config10 and main program as admin

4) can you please provide a picture of your backend for config10

if you have installed before, but then deinstalled and changed directories, you need to go through regedit to delete all the enteries in there.

I had the same problem where I had no albums showing, but I was testing on my office PC where I bug test and can test things out, but I had messed around too much and in the end had to remove all enteries and then installed again.

Regards

Mark
UK Based : Please allow up to eight hours for me to reply at times

Jukebox Stats : Albums : 2151 - Music Videos : 104 - Songs : 35,440 - Artists : 4,702 (Updating not completed)

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Offline Barcrest

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Re: missing album covers
« Reply #2 on: December 08, 2017, 12:27:42 PM »
This does sound like it isn't being run as admin.
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Offline namessuck

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Re: missing album covers
« Reply #3 on: December 08, 2017, 03:50:16 PM »
ok right clicking and running in admin fixed it. thanks i didn't know to do that.

Offline Barcrest

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Re: missing album covers
« Reply #4 on: December 09, 2017, 09:55:17 AM »
ok right clicking and running in admin fixed it. thanks i didn't know to do that.

Right click select properties and under compatability you can set it to always run as admin.
Keep on Rocking in the Free World \m/ ;D\m/



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