Author Topic: Second Screen for Music Videos not working  (Read 298 times)

Offline Datasavage

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Second Screen for Music Videos not working
« on: September 27, 2019, 03:20:07 PM »
I have a second screen attached to a wall, a large Flat Screen which I connected as a second screen for the touch screen jukebox. The desktop is extended and it appears to load but nothing ever translates to the second screen. Please advise.

Online Mark Norville

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Re: Second Screen for Music Videos not working
« Reply #1 on: September 28, 2019, 09:01:11 AM »
Always handy when asking for help to give the following information

Windows : What operating system?

Etouch = What version

Etouch skin - Which one

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Offline Datasavage

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Re: Second Screen for Music Videos not working
« Reply #2 on: September 28, 2019, 01:07:02 PM »
WIndows version 10
Etouch V10
skin:Blue Neon


Thanks for any assitance. I tried multiple different monitors last night.

Offline Datasavage

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Re: Second Screen for Music Videos not working
« Reply #3 on: October 01, 2019, 01:30:57 PM »
Bump if there are people who can help. I don't want to do a complete reinstall.

Offline Barcrest

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Re: Second Screen for Music Videos not working
« Reply #4 on: October 03, 2019, 05:38:54 PM »
Make sure in widows display settings that the second screen is set to be the right of the main screen and the tops are aligned.

Are you using the manual settings in e-touch? If so make sure you have the resolution of the skin set in there correctly.

If you have the above 2 things done you should see the music videos appearing on the second screen and vis for audio. You can also turn on the virtual LED scroller and see now playing info etc on the second screen.
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Offline Datasavage

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Re: Second Screen for Music Videos not working
« Reply #5 on: October 04, 2019, 01:27:15 PM »
Ok Finally I don't know why I needed to Manual because I use to use screen 2 option. The issue now is Visualization and some videos are not full screen.

Offline Barcrest

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Re: Second Screen for Music Videos not working
« Reply #6 on: October 07, 2019, 06:04:48 AM »
Ok Finally I don't know why I needed to Manual because I use to use screen 2 option. The issue now is Visualization and some videos are not full screen.

In what way? Are they full screen in WMP? Have you tried updating your codecs?
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Offline Datasavage

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Re: Second Screen for Music Videos not working
« Reply #7 on: October 07, 2019, 03:13:00 PM »
IT seemed to be related to the turning on and off of the Now Playing feature. it has mostly been resolved now. Thanks for your help.