Author Topic: Time before receiving my software after donation.  (Read 127 times)

Offline Celebs

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Time before receiving my software after donation.
« on: June 29, 2020, 03:07:00 PM »
How long does it typically take to receive your etouch jukebox software after donating? I just want to make sure I didn't miss something in the process. Thanks, looking forward to using the full version!

Offline Mark Norville

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Re: Time before receiving my software after donation.
« Reply #1 on: June 29, 2020, 03:15:01 PM »
Hiya,

Welcome to the forum, it depends upon how busy Barry is. It should really be within the day, but obviously at the moment with the current covid situation Barry might have something to do, such as his family.

I would say less than 24 hours, if he has not upgraded you within that time, then I can send him a message.

Regards

Mark
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Offline Celebs

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Re: Time before receiving my software after donation.
« Reply #2 on: June 30, 2020, 03:53:48 PM »
Sadly, I've still not received anything. Any help is greatly appreciated. I can send my transaction number if need be.

Offline Barcrest

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Re: Time before receiving my software after donation.
« Reply #3 on: June 30, 2020, 04:20:41 PM »
Upgraded, sorry I was waiting for a replacement keyboard. It still hasn't come but i found a spare, issue is it doesn't have an i key only 2 o keys for some reason.

Details sent via PM on here, sorry for the delay.
Keep on Rocking in the Free World \m/ ;D\m/



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Offline Celebs

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Re: Time before receiving my software after donation.
« Reply #4 on: June 30, 2020, 04:52:46 PM »
Thank you, getting a 403 error when trying to download the newest release.

Offline Mark Norville

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Re: Time before receiving my software after donation.
« Reply #5 on: June 30, 2020, 05:35:33 PM »
Two secs I shall try it and see what happens

Yeah same for me, I went back a few versions and all the same error.

Well what did you expect pay for it and get working software? lol

I shall try and message Barry.
« Last Edit: June 30, 2020, 05:37:19 PM by Mark Norville »
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Offline Celebs

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Re: Time before receiving my software after donation.
« Reply #6 on: July 02, 2020, 02:32:01 AM »
I appreciate the help. It's funny, if I didn't have free time right now, it would probably be available.

Offline Mark Norville

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Re: Time before receiving my software after donation.
« Reply #7 on: July 02, 2020, 08:13:11 AM »
Hopefully Barry sees my message and helps you out soon. I shall send him a message on here as well, I sent him a message on discord just incase he was on.
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Offline Celebs

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Re: Time before receiving my software after donation.
« Reply #8 on: July 03, 2020, 02:04:26 PM »
Hopefully it's just because of his keyboard troubles and nothing more.

Offline Mark Norville

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Re: Time before receiving my software after donation.
« Reply #9 on: July 03, 2020, 02:25:30 PM »
Barry is a good bloke, so you will be ok EVENTUALLY (taps fingers waiting for Barry)

I have sent him two messages for you, one on here and the other on discord. Hang on I will send him an email as well.

Sorry that you are having a bad time so far, it is not normally like this, so I can only apologise and hopefully reassure you.

Sadly at the moment with the current situation we do not know what is happening in anyone's life at the moment.

I think it might be because the pubs open on Saturday, and he has been waiting in the queue since thursday.

Regards

Mark

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Offline Celebs

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Re: Time before receiving my software after donation.
« Reply #10 on: July 03, 2020, 03:08:10 PM »
I'm in the opposite spot. Bars were open here in the United States, more specifically Arizona, and now they have been closed again. No worries at all. I'm eager for sure, but there are certainly more important and pressing things going on in the world right now. Thank you again for your help.

Offline Mark Norville

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Re: Time before receiving my software after donation.
« Reply #11 on: July 03, 2020, 03:51:43 PM »
The same is happening in the UK, the majority of the pubs are open on Saturday, but a couple of UK cities are going into local lockdown such as Leicester as they have had a spike in cases.

We even have zones, in the news yesterday I think it was, two neighbours living about well literally a few inches between their gates, one family fell into the lockdown zone, and the other neighbours were inches out of the zone, so they are not on lockdown.

It has ruined my plans as well, I was going to win the lottery and emigrate, but God knows when these Countries are going to open again, especially for people wanting to emigrate. I did think about booking a holiday to Spain for my 50th, thankfully I did not have the money, otherwise I would have lost the lot.

Barry is online now, so hopefully he can get this sorted for you.

Regards

Mark
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Offline Mark Norville

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Re: Time before receiving my software after donation.
« Reply #12 on: July 03, 2020, 05:13:11 PM »
I am sure that Barry has told you already, but just in case he has not, the downloads are working again.

Just make to do the following

1) Do not install into c:\program
2) Run the installation as Admin
3) Run the programs, such as config, etouch etc as admin

Have fun

Regards

Mark
UK Based : Please allow up to eight hours for me to reply at times
Jukebox Stats : Currently not in operation
Cinema Stats : Movies 12,489 TV Shows 50
Plan of action this Week : Taking a break from MP3's 
Video Title Service Available ish