Mp3 error

[Flick]

Hi guys I am new to etouch and had this set up by someone. All music was uploaded and working fine on etouch, however I ripped one of my albums in mp3, added it to music folder, went to config and when I generated the library it started going through all of the music that was already uploaded and a lot of it was coming up with mp3 error, even though it was already loaded up and working. The new album I tried also had same error. Now on etouch the albums that were already on and working now have the icon but dont work when you click on them.

Could anyone offer advice to solve this please ?

Also am I uploading correctly as it seems as though it would take a long time to generate the library each time if you had a huge playlist and only wanted to add a few tracks to it.

Thankfully in advance

[Barcrest]

I would suggest contacting who you got it from and getting them to assist.