AVI files error in creating database

[sparkie15]

Need help i have over 400 avi music video files and the wont load to database as keep giving an error.  Does etouch not support avi files as I thought it did. Any help would be appreciated. Been off the scene for years but built my first jukebox with this software as its amazing.

[Norman Marshall]

If you open the Etouch config and go to advanced settings, at the bottom in the search mask you'll see the AVI format, what version of windows are you using? your issues might be because media player isn't installed on you pc and might have to install a separate codec, windows xp, 7 and early windows 10 had windows media player but was faded out towards the end of life for 10, i have some AVI files on my juke, i get sound but no video, see if you can get windows media player for your version of windows or download a codec, this would probably be a ball ache but have you considered converting from AVI to MP4?