5030 Demo Crashes on Launch

[darthflan]

I'm running XP Pro SP3 with the 5030 Demo. As soon as I launch I get the "e-touch has encountered an error and needs to close"

Here is the Dump. Any Clues?

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="etouch5.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="AudioGenie2.dll" SIZE="312320" CHECKSUM="0x8B1084D1" BIN_FILE_VERSION="1.0.5.4" BIN_PRODUCT_VERSION="1.0.5.4" PRODUCT_VERSION="1, 0, 5, 4" FILE_DESCRIPTION="AudioGenie2 DLL Module" COMPANY_NAME="Stefan Toengi" PRODUCT_NAME="audiogenie Module" FILE_VERSION="1, 0, 5, 4" ORIGINAL_FILENAME="AudioGenie2.dll" INTERNAL_NAME="AudioGenie2.dll" LEGAL_COPYRIGHT="Copyright 2007, 2008,2009 by Stefan Toengi" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x10000" UPTO_BIN_FILE_VERSION="1.0.5.4" UPTO_BIN_PRODUCT_VERSION="1.0.5.4" LINK_DATE="06/03/2009 19:42:02" UPTO_LINK_DATE="06/03/2009 19:42:02" VER_LANGUAGE="German (Germany) [0x407]" />
    <MATCHING_FILE NAME="Config 4.exe" SIZE="231936" CHECKSUM="0x6C7393D9" BIN_FILE_VERSION="5.0.0.14" BIN_PRODUCT_VERSION="5.0.0.14" PRODUCT_VERSION="5.00.0014" COMPANY_NAME="Freehand Developments" PRODUCT_NAME="Config" FILE_VERSION="5.00.0014" ORIGINAL_FILENAME="Config 4.exe" INTERNAL_NAME="Config 4" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x50000" UPTO_BIN_FILE_VERSION="5.0.0.14" UPTO_BIN_PRODUCT_VERSION="5.0.0.14" LINK_DATE="02/06/2010 03:16:08" UPTO_LINK_DATE="02/06/2010 03:16:08" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="creditmodule.exe" SIZE="17408" CHECKSUM="0x485BC969" BIN_FILE_VERSION="5.0.0.1" BIN_PRODUCT_VERSION="5.0.0.1" PRODUCT_VERSION="5.00.0001" COMPANY_NAME="Freehand Developments" PRODUCT_NAME="Freebox Credit Module" FILE_VERSION="5.00.0001" ORIGINAL_FILENAME="creditmodule.exe" INTERNAL_NAME="creditmodule" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x50000" UPTO_BIN_FILE_VERSION="5.0.0.1" UPTO_BIN_PRODUCT_VERSION="5.0.0.1" LINK_DATE="07/27/2009 15:35:09" UPTO_LINK_DATE="07/27/2009 15:35:09" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="decades_build.exe" SIZE="45056" CHECKSUM="0x8E7107D" BIN_FILE_VERSION="0.1.0.0" BIN_PRODUCT_VERSION="0.1.0.0" PRODUCT_VERSION="0.01" COMPANY_NAME="Freehand Developments" PRODUCT_NAME="Decades Builder" FILE_VERSION="0.01" ORIGINAL_FILENAME="decades_build.exe" INTERNAL_NAME="decades_build" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCF0A" LINKER_VERSION="0x1" UPTO_BIN_FILE_VERSION="0.1.0.0" UPTO_BIN_PRODUCT_VERSION="0.1.0.0" LINK_DATE="04/01/2009 13:15:05" UPTO_LINK_DATE="04/01/2009 13:15:05" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="etouch5.exe" SIZE="1290240" CHECKSUM="0x5CFB6164" BIN_FILE_VERSION="5.0.0.30" BIN_PRODUCT_VERSION="5.0.0.30" PRODUCT_VERSION="5.00.0030" COMPANY_NAME="Freehand Developments" PRODUCT_NAME="E-Touch Jukebox" FILE_VERSION="5.00.0030" ORIGINAL_FILENAME="etouch5.exe" INTERNAL_NAME="etouch5" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x50000" UPTO_BIN_FILE_VERSION="5.0.0.30" UPTO_BIN_PRODUCT_VERSION="5.0.0.30" LINK_DATE="02/16/2010 03:45:37" UPTO_LINK_DATE="02/16/2010 03:45:37" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="History_Edit.exe" SIZE="15872" CHECKSUM="0xC243E477" BIN_FILE_VERSION="3.0.0.0" BIN_PRODUCT_VERSION="3.0.0.0" PRODUCT_VERSION="3.00" COMPANY_NAME="Freehand Developments" PRODUCT_NAME="Project1" FILE_VERSION="3.00" ORIGINAL_FILENAME="History_Edit.exe" INTERNAL_NAME="History_Edit" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x30000" UPTO_BIN_FILE_VERSION="3.0.0.0" UPTO_BIN_PRODUCT_VERSION="3.0.0.0" LINK_DATE="01/26/2010 18:31:55" UPTO_LINK_DATE="01/26/2010 18:31:55" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="ieframe.dll" SIZE="10963968" CHECKSUM="0xA93DA115" BIN_FILE_VERSION="8.0.6001.18372" BIN_PRODUCT_VERSION="8.0.6001.18372" PRODUCT_VERSION="8.00.6001.18372" FILE_DESCRIPTION="Internet Explorer" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="8.00.6001.18372 (longhorn_ie8_rc1(wmbla).090115-0053)" ORIGINAL_FILENAME="IEFRAME.DLL" INTERNAL_NAME="IEFRAME.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA82626" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="8.0.6001.18372" UPTO_BIN_PRODUCT_VERSION="8.0.6001.18372" LINK_DATE="01/15/2009 10:11:29" UPTO_LINK_DATE="01/15/2009 10:11:29" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="non-mp3 tagger.exe" SIZE="16896" CHECKSUM="0xB46FEFBB" BIN_FILE_VERSION="5.0.0.13" BIN_PRODUCT_VERSION="5.0.0.13" PRODUCT_VERSION="5.00.0013" COMPANY_NAME="Freehand Developments" PRODUCT_NAME="Barcrest Non MP3 Tagger" FILE_VERSION="5.00.0013" ORIGINAL_FILENAME="non-mp3 tagger.exe" INTERNAL_NAME="non-mp3 tagger" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x50000" UPTO_BIN_FILE_VERSION="5.0.0.13" UPTO_BIN_PRODUCT_VERSION="5.0.0.13" LINK_DATE="09/20/2009 09:28:49" UPTO_LINK_DATE="09/20/2009 09:28:49" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="skintool.exe" SIZE="305664" CHECKSUM="0x3A2138ED" BIN_FILE_VERSION="5.0.0.87" BIN_PRODUCT_VERSION="5.0.0.87" PRODUCT_VERSION="5.00.0087" COMPANY_NAME="Freehand Developments" PRODUCT_NAME="Freebox Skintool" FILE_VERSION="5.00.0087" ORIGINAL_FILENAME="skintool.exe" INTERNAL_NAME="skintool" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x50000" UPTO_BIN_FILE_VERSION="5.0.0.87" UPTO_BIN_PRODUCT_VERSION="5.0.0.87" LINK_DATE="02/15/2010 16:33:53" UPTO_LINK_DATE="02/15/2010 16:33:53" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="Song Fact Builder.exe" SIZE="14336" CHECKSUM="0xB651A45A" BIN_FILE_VERSION="0.2.0.0" BIN_PRODUCT_VERSION="0.2.0.0" PRODUCT_VERSION="0.02" COMPANY_NAME="Freehand Developments" PRODUCT_NAME="Project1" FILE_VERSION="0.02" ORIGINAL_FILENAME="Song Fact Builder.exe" INTERNAL_NAME="Song Fact Builder" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x2" UPTO_BIN_FILE_VERSION="0.2.0.0" UPTO_BIN_PRODUCT_VERSION="0.2.0.0" LINK_DATE="03/29/2009 18:11:39" UPTO_LINK_DATE="03/29/2009 18:11:39" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="uninstall.exe" SIZE="53789" CHECKSUM="0x60BAFC1C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x60000" LINK_DATE="12/05/2009 22:50:41" UPTO_LINK_DATE="12/05/2009 22:50:41" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="991744" CHECKSUM="0xCEAAED12" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_qfe.090321-1341)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF8F85" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 13:59:23" UPTO_LINK_DATE="03/21/2009 13:59:23" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="991744" CHECKSUM="0xCEAAED12" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_qfe.090321-1341)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF8F85" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 13:59:23" UPTO_LINK_DATE="03/21/2009 13:59:23" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

[Barcrest]

Does the config work ok?

[darthflan]

What do you mean by Config?

[bzpilot]

What do you mean by Config?

I think we have found your problem!

The Config is what creates the databases of Audio, Video, Radio, and Karaoke that E-Touch runs off.  If you do not have at least one of the four databases created E-touch will not start and will give you an error.  Look for Config.exe under the E-Touch directory.

[MacGyver]

Here's a bit of info on the config:

http://www.freeboxjukebox.com/Forum/index.php?topic=1404.msg12451#msg12451