Author Topic: page buttons freezing  (Read 652 times)

Offline namessuck

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page buttons freezing
« on: December 11, 2017, 07:19:01 PM »
now i am having a problem where i load the program and page button works one page then freezes. all other buttons work but page buttons. I have uninstalled and reinstalled. It works a couple times then right back to not working.

Offline Mark Norville

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Re: page buttons freezing
« Reply #1 on: December 11, 2017, 09:52:56 PM »
Firstly what skin are you using?

Secondly can you post an error log?

Thirdly can you give details about your computer, operating system etc.

This information, will help us to help you, without the basic information, we are peeing in the wind.

Regards

Mark
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Offline namessuck

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Re: page buttons freezing
« Reply #2 on: December 12, 2017, 12:50:39 AM »
it happens to all skins. I have tried several
i don't know where the error log is.
running windows 7 64bit, intell pentium cpu 2.80GHz, 4 gb ram
all buttons function accept album scroll buttons hang up and stop


Offline Mark Norville

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Re: page buttons freezing
« Reply #3 on: December 12, 2017, 08:23:35 AM »
The error log is inside of your etouch directory. If you delete the file first, then run etouch and get to your problem, close down the program you should see a new error log text file.

Open that up or attach it here so can have a look.

Regards

Mark
UK Based : Please allow up to eight hours for me to reply at times

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Offline Gaucho

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Re: page buttons freezing
« Reply #4 on: December 12, 2017, 03:11:37 PM »
What size are your cover.jpg or folder.jpg images.

Have you got coversmall.jpg files in each of your music folders?

Offline Barcrest

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Re: page buttons freezing
« Reply #5 on: December 12, 2017, 06:30:43 PM »
Do you have animations turned on? When you load the skin have you tried a different .COV file. I suggest doing all testing with the default touch geni skin because we know this works fine to rule out skinning issues.

As goucho says using a small cover thumbnail and specifying the filename rather than using first image found is the fastest way to page albums. Also make sure animations are off when fault finding.
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