Experiencing problems with V10 menu (SOLVED)

[kelso1]

It seems that no matter what resolution settings that I change, I cannot reat the menu options properly. It seems to look smashed or missing lines. This is the same on two different laptops

[Mark Norville]

Which skin are you trying to use and which operating system are you using? Also what resolutions are you trying?

[kelso1]

Neither skin in the demo version works properly. I have run 1024x768, 1024x1080, 800x600. I cannot reat anything in any menu setting properly.

[Mark Norville]

I am just downloading the demo version now, as do not have it installed on this PC, I shall give it a try on my monitor. If you can take a screen shot to show what is happening would be great,

[kelso1]

I cannot resize it small enough. Any other way?

[kelso1]

As odd as this seems, full screen is huge and only shows about 1/4 of the skin. "Upper left portion". I tried to set  the manual screen adjustment to 1920x1080, but that has no effect

[Mark Norville]

The demo skins are 1024 x 768 I cannot test the demo as I do not have any MP3's on this computer, and I was turning in for the night so not going to mess around tonight.

If you can take a screen grab that would show what is happening, how old is your laptop even though that should not make much of a difference, what OS are you running, what graphics card are you running?

Have you installed the demo as admin?
Have you installed outside of c:\program files

I am hitting the sack now, but someone else might be on later to give some input, if not someone will tomorrow.

Regards

Mark

[kelso1]

On the laptop I'm running Win 7. It installed under admin. The vid card is a ATI Radeon imbedded in the mobo.

[kelso1]

It did install in program files. Is this an issue?

[Mark Norville]

A lot of programs need to be outside of c:\program files so that they work properly, the program files directory is protected, and very few things should be installed in it.

It shouldn't be a massive for the graphics, you are the only person I know whom has had this problem.

I would suggest update your graphic drivers and install outside of program files, into C:\Jukebox or something like that

[kelso1]

Ok I will update drivers and reinstall program

[kelso1]

It works fine now. I don't know if it was drivers or program path related,  but thank you. I can properly demo this now. BTW is there anyway that I can view a list of available skins? I see some user made ones in the gallery, but It's hard to tell what else is available. Not liking the Touchgenipattern at all.

[kelso1]

This brings me to another question. Can I remove the audio saying what the track name is? Can I also remove the Clear Cue button on the Cue list? I am interested in the cloned commercial skins, so that might just be the path I go.

[Mark Norville]

All what you need to do is go into the TTS folder in the etouch directory and then edit those files, you can also delete the folder.

[kelso1]

Does this include the "Clear Cue" button too?