missing album covers

[namessuck]

Downloaded version 10 and spent all day going through my music for this to work and now when i load to play the album covers are blank and no titles or artist. just word on top saying label 1 and label 2 on bottom on the screen. if i type in the search artists come up bur when i return to album screen theres nothing there.  i have tried to uninstall and reinstall but doesn't work. any ideas?

[Mark Norville]

Firstly shall ask the usual

1) have you installed the program as admin?

2) have you installed outside of c:\program files

3) are you running config10 and main program as admin

4) can you please provide a picture of your backend for config10

if you have installed before, but then deinstalled and changed directories, you need to go through regedit to delete all the enteries in there.

I had the same problem where I had no albums showing, but I was testing on my office PC where I bug test and can test things out, but I had messed around too much and in the end had to remove all enteries and then installed again.

Regards

Mark

[Barcrest]

This does sound like it isn't being run as admin.

[namessuck]

ok right clicking and running in admin fixed it. thanks i didn't know to do that.

[Barcrest]

ok right clicking and running in admin fixed it. thanks i didn't know to do that.

Right click select properties and under compatability you can set it to always run as admin.